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Shipping & Returns

Shipping

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders are shipped via Canada Post.

Rates

We offer $15 flat rate shipping within Canada, and $17 flat rate shipping within the USA. Farm and Folk is not responsible for any customs or duties incurred for US orders.

Farm Stand Pickup

You can skip the shipping fees with free local pickup at 4504 Bench Rd. Duncan, BC. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions.

Returns

We strive to create a product you love, but understand if you are not happy with your order. However, due to the personal nature of our products, we cannot accept returns. Your satisfaction and happiness with our products is very important to us. Please contact farmandfolksoap@gmail.com directly with your feedback, and we will take care of the rest